HOW CAN WE HELP YOU?
Are you already an Amplr customer? First, check your dashboard and contact support if you need help. Would you like to request a new connection or solution? If so, please use the request form.
ALREADY AN AMPLR CUSTOMER?
Follow these steps if you have a question or problem.
First, check the status of your location and network in the dashboard. That way, you can immediately see if there’s a malfunction or anomaly.
Click here to go to amplr.cloud
Is your connection down, or are critical systems unavailable? Call our support team.
Our regular support hours are weekdays from 9 a.m. to 5 p.m. For urgent issues, our support line is always available, including in the evenings and on weekends. Any Amplr customer may call. If you contact us outside the support hours included in your SLA, additional charges may apply.
Please send your question to support@amplr.be. Please include your organization, location, and a brief description so we can provide you with targeted assistance.
Mail onze boekhouding via accounting@amplr.be
NEED NEW CONNECTIVITY?
Would you like to request connectivity for a new location? Or would you like to discuss internet, failover, Wi-Fi, or network management? Please submit your information using the form. We’ll contact you to discuss your situation and needs.
Frequently Asked Questions
An ISP typically provides the connection. Amplr takes a holistic view of the entire network: from routers and Wi-Fi to failover, insights, and support. We can maintain your existing connection, supplement it, or take it over entirely, depending on what works best for your organization.
Yes. Amplr is designed for organizations with one or more locations. We use a single, repeatable network standard and bring all locations together in amplr.cloud.
You can view the status of your locations, networks, and connected devices. You can monitor and manage them yourself, or leave the day-to-day management entirely to Amplr.
Monitoring alerts us as soon as something is out of the ordinary. Whenever possible, we intervene remotely. If the primary connection fails and failover is in place, the agreed-upon critical systems automatically switch over.
Amplr goes beyond what a traditional internet service provider offers. We combine your internet connection with network hardware, automatic backups, monitoring, and support. This way, you have a single partner who not only provides the service but also continues to follow up with you.