Bavet

Bavet relies on digital processes. Every order goes through Lightspeed, every payment goes through the terminal, and deliveries are handled by Deliverect. If the network goes down, everything comes to a standstill at once. Not just one system. Everything.

With 15 locations in Flanders and standardized service expectations at every location, connectivity is not a secondary concern. It is the foundation on which Bavet operates every day.

If everything is done digitally, a single failure can cost everything

For a chain that runs entirely on digital systems, a network outage isn’t just a technical inconvenience. It’s a complete operational shutdown. If Lightspeed goes down, there are no orders. If payment terminals go offline, there are no sales. If Deliverect goes down, there are no deliveries.

That risk is greatest precisely when it matters most: during evening and weekend peak hours. Peak times leave no room for downtime.

Four layers so that nothing can fail at the same time

Amplr implemented four layers that, together, ensure that POS, payments, and delivery remain operational at all times.

The foundation is a stable connection at each location, with automatic 4G/5G failover in case the landline goes down. The guest Wi-Fi is completely separate from the operational network, so a busy store doesn’t affect the systems that keep the business running. From a single central platform, the operations team has real-time visibility into all 15 locations. Issues are proactively identified and resolved remotely, without requiring any action from a store manager.

The same standard at every location.

Every Bavet location now has the same connectivity solution. Same quality, same settings, same overview. For the operations team, that means predictability: no isolated cases at each location, but a single approach that works everywhere.

Problems are no longer detected by a store manager making a panicked phone call. They are proactively identified through monitoring and resolved remotely. The store hardly notices a thing.

“Reliable connectivity and a centralized overview of all our locations make all the difference today.”
— Eva Urlings, COO & Managing Director, Bavet